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CRM profiles

Nonprofit CRM profiles

Profiles of 12 nonprofit donor CRMs, from free tools like Zeffy and Givebutter to Salesforce and Raiser's Edge NXT. Each one answers what you need when switching: how to export, how to import, what it costs, free migration offers, and QuickBooks and Mailchimp support. Unverified facts say Unknown; we don't guess.

Salesforce NPSP

Salesforce

The long-standing Salesforce nonprofit package. Still supported, but no new features since March 2023, and new Power of Us orgs no longer get NPSP preconfigured.

QuickBooks UnknownMailchimp Yes

Agentforce Nonprofit

Salesforce

Salesforce's current nonprofit CRM, built on the core platform with a different data model from NPSP (Person Accounts, gift objects).

QuickBooks UnknownMailchimp Yes

Blackbaud Raiser's Edge NXT

Blackbaud

Blackbaud's flagship fundraising CRM, common at mid-size and large nonprofits.

QuickBooks UnknownMailchimp Yes

Bloomerang

Bloomerang

Donor management CRM focused on retention, popular with small and mid-size nonprofits.

QuickBooks YesMailchimp YesFree offer

Neon CRM

Neon One

All-in-one nonprofit CRM from Neon One covering donors, memberships, events and more.

QuickBooks YesMailchimp Yes

Little Green Light

Little Green Light

Affordable cloud donor database for small and growing nonprofits, priced by number of constituents.

QuickBooks YesMailchimp YesFree offer

Virtuous CRM+

Virtuous

Donor CRM for growth-focused mid-size and larger nonprofits.

QuickBooks YesMailchimp Yes

DonorPerfect

DonorPerfect

Long-running, employee-owned fundraising suite for nonprofits of many sizes, sold in Core, Plus and Pro tiers by custom quote.

QuickBooks YesMailchimp YesFree offer

Givebutter

Givebutter

Free-to-use fundraising platform with a built-in CRM; paid Givebutter Plus tier adds advanced CRM features.

QuickBooks YesMailchimp YesFree offer

CiviCRM

CiviCRM (open source)

Open-source CRM for nonprofits; self-hosted or via hosting providers including CiviCRM Spark.

QuickBooks YesMailchimp Yes

Zeffy

Zeffy

Free fundraising platform with a built-in donor CRM, funded by optional donor tips instead of fees or subscriptions.

QuickBooks YesMailchimp Yes

Kindful

Bloomerang

Donor management and online giving platform owned by Bloomerang since 2021. Kindful's site now promotes Bloomerang, and Bloomerang runs an upgrade program for Kindful customers.

QuickBooks UnknownMailchimp Unknown